The Central Consumer Protection Authority (CCPA) has reportedly imposed a ₹10 lakh penalty on Roppen Transportation Services, the parent company of Rapido, over misleading advertisements, unfair trade practices and prohibited dark patterns. The issue centres on prompts that encouraged riders to add ₹10, ₹20 or ₹30 to improve their chances of getting a ride after an initial fare had already been d…
A New Fee Challenges India's Free Digital Payments Model India's Unified Payments Interface, widely known as UPI, has transformed the way millions of people pay for everyday purchases. From roadside tea stalls and neighbourhood grocery shops to large retailers, online businesses and restaurants, scanning a QR code and completing a payment has become a routine part of daily life. The system has ma…
A food order on Zomato has traditionally given customers a relatively simple choice at checkout: pay online or pay in cash when the delivery arrives. That distinction is now becoming more expensive. In September 2026, Zomato began introducing an additional charge for customers who choose cash on delivery, with the fee appearing separately in the bill as a “Pay on Delivery Fee.” Reports from custo…
