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Zomato’s New Cash-on-Delivery Fee: Why Paying in Cash Can Now Cost You More

A food order on Zomato has traditionally given customers a relatively simple choice at checkout: pay online or pay in cash when the delivery arrives. That distinction is now becoming more expensive. In September 2026, Zomato began introducing an additional charge for customers who choose cash on delivery, with the fee appearing separately in the bill as a “Pay on Delivery Fee.” Reports from custo…

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