Senior Lead Analyst – Business Analysis
FIS Global Solutions
FEB 2019 - DEC 2021 · 2 yrs 11 mos
Chennai
- Product Owner for Chexsystem.com, automating consumer disclosure, credit score, dispute, ID theft, and security freeze workflows – Digital and Process Transformation (IPP Tool).
- Led requirement gathering, stakeholder engagement, and process automation initiatives.
- Maintained and prioritized product backlog; managed backlog refinement, PI planning, sprint planning, iteration demos, retrospectives, and system demos.
- Oversaw change management and release management activities; coordinated user training and managed process design for dispute handling.
JAVA, Infinity Process Platform and +10 skills