Lead Payments Modernization automation program, SWIFT MT/MX, JSON and API-driven payment platforms.
Partner with Product Owners, Business, Architecture, Engineering, Operations and QA teams to define business requirements, prioritize features and deliver scalable payment solutions.
Drive Agile delivery by authoring user stories, acceptance criteria, process flows and supporting sprint planning, backlog refinement and release planning.
Lead automation-first quality engineering initiatives covering API, integration, message transformation and regression testing to improve release quality and reduce manual effort.
Review solution architecture, message mappings, transformation logic and data validation rules ensuring regulatory compliance and high-quality software delivery.
Coordinate UAT, production readiness, risk management, dependency tracking and stakeholder communication across globally distributed teams.
Drive continuous improvement initiatives through defect prevention, root cause analysis, engineering retrospectives and quality metrics reporting.
JP MORGAN | Bangalore | Mar 2021 – Jan 2023
Project: KYC & Client On boarding
ROLES & RESPONSIBILITIES
Directed with Product, Compliance, Operations and Engineering teams to deliver enterprise KYC and Client On boarding solutions supporting global regulatory requirements.
Developed business rules, user stories, acceptance criteria and workflow validations for Client On boarding, Customer Due Diligence and Rules Engine applications.
Governed backlog prioritization, sprint planning, dependency management and release readiness across multiple Agile teams.
Led automation strategy for API, integration and regression testing, improving release quality and reducing manual validation effort.
Enabled with architects and developers to validate micro services, API contracts and distributed workflows supportin
WF
Senior Analyst
WELLS FARGO
Oct 2013 - Oct 2020 · 7 yrs 1 mo
Hybrid- Bangalore
Project: Institutional Lending Online
ROLES & RESPONSIBILITIES
Led Quality Engineering initiatives for Institutional Lending platform supporting end-to-end loan origination, credit assessment and approval workflows.
Drove with Business, Credit, Risk, Compliance, Operations and Engineering teams to define product requirements and quality strategy.
Authored user stories, acceptance criteria, process flows and functional specifications supporting Agile delivery.
Established automation strategy covering API, integration, UI and database validation, increasing automation coverage and improving release confidence.
Performed SQL-based data validation, business rule verification and workflow testing for complex lending applications.
Facilitated sprint planning, backlog refinement, defect triage and stakeholder reviews ensuring timely delivery of business priorities.
Led with architects and development teams on solution design, integration testing and production readiness for enterprise lending systems.
Project: Loan Decisions System
ROLES & RESPONSIBILITIES
Executed quality engineering for enterprise Loan Decisions platform by validating business rules, approval workflows and servicing decisions.
Partnered with Business Analysts, Product Owners and Development teams to define functional requirements and acceptance criteria.
Architected end-to-end test scenarios covering rule-based decisioning, maker-checker workflows and regulatory compliance.
Performed functional, regression and data validation testing while supporting Agile ceremonies, defect management and release readiness.
Contributed to process improvements through automation opportunities, requirement reviews and quality governance.
II
IT Consultant
ITC Infotech
Jul 2008 - Sept 2013 · 5 yrs 3 mos
Bangalore
Project: ISBAN – Santander UK Credit Card Origination System
ROLES & RESPONSIBILITIES
Delivered quality engineering for Credit Card Origination platform supporting customer onboarding, KYC, underwriting and automated decisioning.
Spearheaded closely with Business, Risk, Compliance and Engineering teams to define functional requirements and acceptance criteria.
Validated business rules, credit scoring, eligibility logic, maker-checker workflows and approval processes.
Performed API, integration, database and end-to-end testing ensuring regulatory compliance and application stability.
Implemented Agile delivery, defect management, release validation and production readiness across multiple releases.
Project: Web-MTrack| Client: Walmart
ROLES & RESPONSIBILITIES
Delivered development and quality engineering of Walmart's customer membership platform covering enrollment, payments and customer benefits.
Created end-to-end test scenarios for customer onboarding, payment processing, identity validation and membership management.
Performed API, integration, database and security validation ensuring PCI-DSS and data privacy compliance.
Coordinated with Product, Development and QA teams to support Agile delivery, automation planning and release readiness.
Contributed to reusable automation assets, defect prevention and continuous quality improvements.
