Getting started and your account

Ur Next Door is a community platform where you write posts, ask and answer questions, run polls and quizzes, join interest communities and build a professional profile. Its own line is "Where you Blog, Connect, Learn, Hire & Grow together."

You can also offer services in the Marketplace, post or apply for jobs, and build a CV. Read more on the About page.

Yes. Signing up and using Ur Next Door is free, and the sign-up form says "Free forever".

Paid plans called Pro and Business are planned, but they cannot be bought yet. See Pricing for what they are planned to include.

It is for anyone who wants to learn, share and connect around a topic: students, professionals, freelancers, founders, creators and people who run a community. You can use it as a reader, a writer, a community organiser, a service provider or someone looking for work.

Yes. Anyone can use Ur Next Door from anywhere in the world. Its legal home is India, and the Terms and Privacy Policy follow Indian law, including the Digital Personal Data Protection Act, 2023.

If you use it from outside India, your information may be stored and processed in India or other countries.

No. Public posts, questions, polls, communities and profiles can be read without an account.

You need to sign in to vote, comment, ask, post, follow people or join communities. Content in ask-to-join and private communities is only for their members.

Press Sign up at the top of the page. Either press Continue with Google, or fill in a username, your email and a password typed twice (a display name is optional), then press Create account.

You are signed in straight away, and a short welcome helps you pick topics, communities and people to follow. By signing up you accept the Terms and Privacy Policy and confirm you are at least 13.

No. You sign up with an email address and a password, or with your Google account. There is no sign-up or sign-in by phone number or OTP.

A username must be 3 to 30 characters and use only lowercase letters, numbers and underscores (_). Capital letters are turned into lowercase, and it must not already be taken.

Choose carefully: a username cannot be changed later.

Another member already has that username, and every username is unique across Ur Next Door. Try a variation, for example by adding numbers or an underscore.

That email is already used by an Ur Next Door account, so try signing in instead, with the email or your username. If you forgot the password, use Forgot password. If you first joined with Google, press Continue with Google.

Your password must be 8 to 16 characters. It cannot be a very common password, and it cannot contain your username or the part of your email before the @.

Passwords are stored only as a one-way hash, so nobody at Ur Next Door can read yours.

Your password is on a list of passwords that are easy to guess. Choose something harder to guess, still 8 to 16 characters, for example a mix of words, numbers and symbols.

Your password contains your username, or the name part of your email (before the @). Such passwords are easier to guess, so pick one that includes neither.

No. Passwords on Ur Next Door must be between 8 and 16 characters, and the password boxes do not accept more.

Press Continue with Google in the sign-in window and pick your Google account. If you are new, an account is made straight away, with your name and profile photo from Google and a username made from your email.

By continuing you accept the Terms and Privacy Policy.

Your name, email address and profile picture. It does not get your Google password.

Your name and photo are copied only once, when the account is made, so later changes you make on Ur Next Door are kept.

Not at first. You can add one in Settings, Account: leave Current password empty and type the new password twice. You can also set one with Forgot password.

Google sign-in keeps working beside the password.

If your Google account uses the same email as your Ur Next Door account, Google sign-in is linked to it and you are signed in to your existing account. No second account is made.

When Google creates your account, the username is made automatically from the start of your email address and adjusted if it is taken. Usernames cannot be changed, but your display name can, in Settings, Profile.

Google's sign-in cannot run on a community's own address (name.urnextdoor.com), so it takes you to urnextdoor.com to sign in and then back to the community. One sign-in covers the main site and every community site.

It is Google's own sign-in prompt, shown in a corner to visitors already signed in to Google. Tap it to sign in, or to create an account in one step, or close it and keep reading.

If you use Google sign-in, Google can sign a returning visitor in automatically. Pressing Sign out pauses that for a few minutes so signing out works. On a shared device, always sign out when you finish.

Press Sign in at the top of the page. Enter your email address or your username with your password, or press Continue with Google.

Pressing anything that needs an account, such as like or comment, also opens the sign-in window.

No. Sign in and Sign up open a window on the page you are on, and once you sign in you stay on that page. Use the Sign in button in the menu from any page.

The email or username and the password do not match an account. Check the spelling and Caps Lock, and that this is the account you signed up with.

If you signed up with Google, press Continue with Google. If you forgot your password, use Forgot password.

After 5 wrong passwords for the same account within 15 minutes, sign-in is paused to protect the account. Many failed sign-ins from one network can trigger it too.

Wait for the time shown and try again, or reset your password with Forgot password.

If you see "Too many sign-up attempts", 10 sign-up attempts have already come from your network within an hour. This limit stops mass account creation. Wait for the time shown, then try again.

Choose "Forgot password?" under the password box in the sign-in window, or open Forgot password, and enter your account email. If an account uses that email, we send a link to set a new password.

The link works for 60 minutes and only once.

Check your spam and promotions folders, and make sure you typed the email on your account. For privacy the page shows the same message whether or not an account uses that email, so a typo is not pointed out.

You can ask again, but each new request cancels the earlier link, and one address can ask 3 times an hour. A suspended account gets no reset email.

A reset link stops working after 60 minutes, after it is used once, or when you ask for a newer link. Ask for a new one from Forgot password and use the newest email.

That email address has asked for 3 reset links within an hour, or many requests came from your network. Wait for the time shown, then use the newest email you received.

Without that inbox you cannot use a reset link, so write to support@urnextdoor.com (see Contact) and the team will help you recover the account.

While you can still sign in, keep your email up to date in Settings, Account.

You are signed in on that device and signed out on every other device. Any keys you gave to AI tools or automations are cancelled, and we email you that your password was changed.

If you did not change it yourself, reset it again and contact us.

Go to Settings, Account, type your current password, then the new one twice, and press Save changes. Leave all three boxes empty to keep your current password.

If you joined with Google and have no password yet, leave Current password empty.

The first box does not match your present password. If you do not remember it, sign out and use Forgot password instead.

No. Changing your password in Settings keeps your other devices signed in. Only a reset through "Forgot password?" signs out every other device.

There is no separate "sign out everywhere" button. Reset your password with Forgot password: when you set the new password, every other device is signed out.

You can also sign out on each device on its own.

Use Sign out in your account menu, or in Settings, Account. It ends your session on that device only.

Up to 30 days on a device unless you sign out. After that, sign in again. On a shared device, sign out when you finish.

No. One sign-in covers urnextdoor.com and every community site, such as name.urnextdoor.com.

Your session has ended, for example after 30 days, after you signed out, or after a password reset on another device. Sign in again and repeat what you were doing.

Go to Settings, Account, type the new email and press Save changes. The email must not be used by another account.

A different Ur Next Door account already has that address, and each email can belong to only one account. If it is your other account, sign in to that one instead.

No. Your sign-in email is private and never shown on your public profile. A CV can carry a separate contact email and phone number that you add yourself, so check what you put there.

No. Your account works as soon as you sign up, with no code or confirmation link. Use an email you can open, because password reset links are sent there.

Service emails such as a welcome message, password reset links and a note when your password changes. Messages about your account, security or a purchase are always sent.

You choose other notifications in Settings, Preferences.

No, it is optional. Your display name is how people see you on your posts and profile; if it is empty, your username shows instead. Change it any time in Settings, Profile.

No. A display name is optional and you choose your username. You must not pretend to be another person or organisation, or use a name that is offensive or meant to mislead.

Each person should have one account. The Terms do not allow extra accounts made to get around a restriction or to influence votes, reactions, reviews or rankings.

Yes. If you use it for a business or organisation, you confirm you are allowed to accept the Terms for it. You can also start a community for it, which gets its own address on urnextdoor.com.

You can write posts, ask questions, run polls and post multiple-choice questions (MCQs), and answer and comment on what others share. You can also offer services in the Marketplace and post jobs.

Yes. Joining communities is free, with no limit on how many. Public ones join straight away, ask-to-join ones need an admin's approval, and private ones work by invite.

Actions such as like, comment, follow or ask need an account, so the sign-in window opens. Sign in or sign up to continue, or press Not now to keep reading.

It is a short first run that helps you pick topics, communities and people, so your For you feed starts with things you like. It has three steps with Back and Skip on each, and nothing is saved until you finish or skip.

Yes. Every step has Skip, and picking topics is a suggestion, not a rule. You can come back to it later as Manage interests.

Pick topics from groups such as Exams and learning, Tech and coding or Jobs and careers, or search for one. Picking 3 or more gives a better feed, and you can pick up to 30. You then follow the topics you picked.

Communities about the topics you picked, with the community you signed up on (if any) already picked. Public ones are joined straight away and ask-to-join ones send a request their admins approve. You can pick up to 10, and private communities are never shown.

Active members who post about your topics, belong to those communities or live in your city, each with a reason. You can follow up to 20, and each person you follow is told, as with any follow.

An optional Add your city sets the city on your profile.

Some new members are offered to start a community of their own, for a business, a channel, classes, a club or a cause. Type a name, check its address, pick a colour and press Create my community, or press Not now.

You can start one later from Create in the menu.

It is offered only to members who have not created a community and did not sign up on a community's own site, so that a community's new members are not nudged to start a rival. You can still start one from Create in the menu.

No. It is one Ur Next Door account that works on the main site and every community. In the welcome, the community you signed up on is picked first so you can join it.

Open Manage interests from your Following page or from Settings, Preferences under Feed interests. What you follow is already picked, and unpicking a topic unfollows it.

Yes. Older members are not sent through it automatically, but while you follow nothing the home page offers "Make this feed yours", which opens it. You can also use Manage interests at any time.

Open your account menu and choose Settings, or go to Settings. The tabs are Profile, Account, Billing, Preferences, Blocked, API keys, Analytics and SEO & GEO, and each tab saves only its own fields.

Who can see your connections, who can send you connection requests and community invites, which notifications you get, and how your For you feed uses your activity. Find it at Settings, Preferences.

It shows a record of the actions you took while signed in, such as posting, reacting or following, with totals, a chart, the full list and a CSV download. Other members cannot see it, and records are kept for 400 days. Open Settings, Analytics.

Use the theme button in the top bar and choose Light, Dark or System (match your device). Your choice is remembered on that browser.

The website's menus and pages are in English, but you can write your posts, questions and comments in Hindi, Hinglish or English.

Yes. It works in the web browser on phones, tablets and computers, with the same account everywhere.

Sign in with your email and the password the team gave you, if any. Otherwise press Continue with Google using that email, or set a password with Forgot password.

Like any new sign-up, the account starts on the Free plan with the welcome waiting.